The Norwex Guarantee

Norwex backs its quality commitment with a 100% Satisfaction Guarantee. We will refund, replace or exchange any products that are not to your complete satisfaction within 60 days of purchase.

Microfibre Warranty

At Norwex we are proud of our unique, high quality microfibre and want you to be as thrilled as we are with the product. We are happy to assist you with any item that did not meet your expectations. Our 2-year microfibre warranty covers any problem you may encounter outside of normal wear and tear. If you are not pleased with how a microfibre product has worn or performed you may contact your Consultant to have the item replaced, at no additional charge.

Elite Customer Opportunity

Are you returning Elite Customer?


Would you like to receive 15% off this order as an Elite Customer?


* An RM 15 fee will be added to the order if the item total is less than RM 150